Privacy Policy

Effective Date: April 24, 2026

Touchstone Chiropractic (“Touchstone Chiropractic,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, online forms, phone calls, email, appointment requests, and text messaging services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

Name
Email address
Mobile or telephone number
Mailing address
Appointment request details
Information submitted through contact forms, intake forms, surveys, phone calls, emails, or other communications

We may also collect limited technical information automatically when you use our website, such as your IP address, browser type, device type, referring pages, and site usage data through cookies, pixels, or analytics tools.

2. How We Use Your Information

We may use your information to:

Respond to your inquiries
Schedule, confirm, and manage appointments
Send appointment reminders
Send follow-up communications
Send wellness-related updates and practice communications
Provide customer support
Improve our website, services, and communications
Comply with legal, regulatory, and business obligations

3. SMS/Text Messaging Communications

If you opt in to receive text messages from Touchstone Chiropractic, you may receive SMS messages related to:

Appointment reminders
Appointment scheduling or rescheduling
Follow-up communications
Practice updates
Limited promotional or marketing messages, if you have expressly consented

Message frequency may vary depending on your interaction with our office. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at touchstonechiropractic@yahoo.com or (908) 810-7424.

Your consent to receive text messages is not required as a condition of receiving services from Touchstone Chiropractic.

4. How We Share Information

We do not sell your personal information.

We may share your information only as needed with trusted service providers that help us operate our website, communications, scheduling systems, customer service tools, analytics, and business operations. These providers are only permitted to use your information to support the services they provide to us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This does not apply to service providers or subcontractors who assist us in operating our business and communications, such as platform providers, customer service tools, scheduling systems, or messaging vendors, provided they use the information only to support our services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, and better understand how visitors use our site.

You can control cookies through your browser settings.

7. Third-Party Links and Embedded Content

Our website may contain links to third-party websites or embedded content, such as videos, maps, images, or articles.

These third-party websites may collect data, use cookies, or track your interaction with their content. We are not responsible for the privacy practices or content of those third-party websites.

8. Your Choices

You may:

Opt out of marketing emails by using the unsubscribe link in the email
Opt out of SMS messages by replying STOP
Contact us to update or correct your information
Contact us with questions about how your information is used

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our communications practices, please contact us:

Touchstone Chiropractic
Email: touchstonechiropractic@yahoo.com
Phone: (908) 810-7424
Website: https://touchstonechiro.com/